Pricing & Refunds
Billbana's billing features are free to use. There is no subscription, no card required and no charge — so there is nothing to refund.
Last updated:
1. What Billbana costs
Nothing. The billing and invoicing features described on this website are provided free of charge.
To be specific about what that means:
- There is no subscription and no licence fee.
- There is no per-invoice or per-customer charge.
- There is no free trial that turns into a paid plan. There is no plan.
- We do not ask for card or bank details at sign-up, or at any other point.
- There is no locked feature waiting behind an upgrade button, and no watermark on your invoices.
2. Refunds and cancellation
Because Billbana is free, no purchase takes place — so there is nothing to cancel and no payment that could be refunded. A refund policy in the usual sense does not apply to the free service.
If you no longer want to use Billbana, you can simply stop, or delete your account and its data yourself from Settings → Account → Your data. Please download your data first (same place) and keep PDFs of the invoices you need — deletion cannot be undone. Questions: info@intelliob.com.
If anyone asks you to pay for Billbana, it is not us. We have no resellers, agents or sales representatives collecting money on our behalf. Please report any such approach to info@intelliob.com.
3. Is it going to stay free?
It is free today. In future we may introduce charges for all or part of the service, or change or discontinue it.
We are not going to promise “free forever”, because that is a promise about an unknown future and we would rather not make one we might not be able to keep. What we will commit to is this: before any charge applies to you, we will tell you in advance — at least 30 days’ notice where reasonably practicable, by email, in the app, or both — and you will be able to export your data during that period. No charge will apply to keeping or accessing the data you already hold in Billbana without your agreement. The details are in our Terms of Use.
4. If we ever introduce charges
If we introduce charges — for the service, part of it, or a separate product — the price, what it covers, and the cancellation and refund arrangements will be published clearly, and notice given as above, before you pay anything.
Nothing of that kind exists today. There is no price list, no waiting list and no pre-order. Any pricing you may see attributed to Billbana elsewhere is not ours.
5. Taxes
No amount is charged, so no GST or other tax is levied by us on your use of Billbana, and we issue no invoice to you.
Tax on your own sales — the invoices you raise to your customers — is entirely your affair. See our Disclaimer.
6. Questions
Write to info@intelliob.com. This page should be read with our Terms of Use.
